Hat Naturel Sapanca Bungalov
Facility Info

HouseRules

At Hat Naturel Resort, we have a few important rules to ensure a peaceful and secure holiday for all guests.

General Rules

  • Upon check-in, your ID details are registered to the police safety system. Every guest — including children and infants — must provide a valid ID or passport. Unregistered stays are not permitted. Guests under 18 cannot stay without a parent.

  • If you arrive without ID or refuse to present one, you will not be allowed to check in. No refund will be issued in such cases.

  • Receiving outside visitors — even briefly — without informing us puts a significant burden of responsibility on the facility. When a short-term visitor arrives, their ID information must be collected and registered with the police safety system.

  • Hosting unregistered visitors will result in immediate termination of your stay with no refund.

  • We are unable to host pets.

  • Littering and discarding cigarette butts on the grounds, in the garden, or around the bungalow is prohibited.

  • Please do not move the bungalow's furniture or items. Any damage will be charged to the guest.

  • Use of shampoo and bath foam in the pool is prohibited.

  • Children under 13 are not allowed to enter the pool unattended.

  • Taking the fire pit or BBQ equipment onto the veranda is dangerous and prohibited. Please use them only in your designated garden area.

  • Breakfast is served at our cafe between 09:30 and 11:30. We do not offer room service.

  • We do not offer reservation cancellations or deposit refunds. You may reschedule your stay up to 7 days before the check-in date. Date changes within 1–2 days of check-in are not possible — regardless of personal reasons, weather, or plan changes.

Check-in & Check-out Hours

Check-in

14:30

You may check in any time after 14:30. Please let us know your arrival time in advance. Bungalows are cleaned between 11:30 and 14:30 prior to check-in.

Check-out

11:30

Please be ready to check out at 11:30. Early check-out is possible, but we cannot extend the check-out time.

Thank you. 🌿